Customer Service

Delivery

Devon has been supplying uniforms to schools across Australia since 1984. Over that period, we’ve developed a delivery service second to none

Your purchases are important to you, and important to us as well. We’ll make every effort to get them to you on time, every time. If not before!

Shipping
  • We ship within Australia using our network of trusted courier companies.
  • We prefer to send your parcels to home addresses, as opposed to P.O. boxes to keep the cost down.
Timeframe
  • For products that are in stock, consignments are usually dispatched within 24 hours of orders being received, weekends and holidays excluded. You should then allow 1-3 business days to receive your delivery.
  • If a product in your order is out of stock, please contact the store for clarification on when you can expect delivery. You will not be charged extra in freight cost for part deliveries of the same order.
  • For Commemorative (Year 6/12 leavers tops) that are made to order, please contact your school for expected delivery dates.
  • Please note that there may be extended delivery delays between Christmas and New Year’s, as well as in January when order volumes are at their peak.
Cost
  • Delivery cost is calculated at checkout and before final payment.
  • Cost depends on whether you require your delivery to a home/business address or P.O. box. We recommend that you have your goods shipped to a street address to save costs for you.
Delivery
  • Orders are delivered between 9:00 am and 5:00 pm on business days.
  • You have the option to provide an authority to leave your delivery outside your home if nobody is available at the time to sign for the consignment.